FREE STANDARD EU SHIPPING ON ORDERS OVER €100
TERMS & CONDITIONS
Business details:
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Business name: Zarabi Jewelry
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Chamber of Commerce (KvK): 98696254
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VAT number: NL005347540B4
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Email: azza@zarabijewelry.com
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Website: www.zarabijewelry.com
These Terms & Conditions apply to all purchases made through our website.
We aim to display our products, materials, colours, and finishes as accurately as possible. Please note that slight variations may occur due to screen settings, lighting, or the handmade nature of certain pieces.
Product availability is subject to change without notice.
All prices shown on the website are listed in EUR (€) and include VAT where applicable.
Shipping costs are calculated at checkout unless otherwise stated.
We reserve the right to update prices or correct pricing errors at any time.
Once an order is placed, you will receive an order confirmation by email.
We reserve the right to refuse or cancel orders in cases including, but not limited to:
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suspected fraud
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incorrect pricing
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unavailable stock
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payment issues
If payment has already been processed for a cancelled order, a full refund will be issued.
Orders are shipped from the Netherlands.
Estimated delivery times are provided for guidance only and are not guaranteed.
Zarabi Jewelry is not responsible for delays caused by customs, couriers, strikes, or circumstances outside our control.
Customers outside the EU may be responsible for customs duties, import taxes, or local fees.
Under EU and Dutch consumer law, customers purchasing online have the right to withdraw from their purchase within 14 days without providing a reason.
The withdrawal period expires 14 days after the day you receive your order.
To exercise your right of withdrawal, you must notify us by email or through our contact form before the withdrawal period expires.
Items must be returned within 14 days after notifying us of withdrawal.
Returned items must be:
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unworn
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unused
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in original packaging
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returned in resellable condition
Customers are responsible for return shipping costs unless otherwise agreed.
We reserve the right to reduce refunds if returned items show signs of use beyond what is necessary to inspect the product.
Refunds will be processed within 14 days after receiving the returned item or proof of return shipment.
For hygiene and safety reasons, certain items may not be eligible for return if worn, damaged, altered, or otherwise unsuitable for resale.
Personalised or custom-made items cannot be cancelled or returned unless faulty.
If you receive an incorrect or faulty item, please contact us within a reasonable time after delivery.
Where applicable, we will offer a replacement, repair, refund, or another appropriate solution in accordance with applicable consumer laws.
Jewelry should be handled with care. Exposure to water, perfumes, lotions, sweat, and chemicals may affect finishes over time, particularly gold plating.
Normal wear and tear, accidental damage, improper storage, or misuse are not considered manufacturing faults.
Care instructions are available on our website and product pages.
All website content including images, branding, logos, text, graphics, and designs are the property of Zarabi Jewelry or its licensors and may not be copied, reproduced, or used without written permission.
Personal data is processed in accordance with our Privacy Policy.
These Terms & Conditions are governed by the laws of the Netherlands.
Any disputes shall be submitted to the competent courts of the Netherlands unless mandatory consumer protection laws provide otherwise.
For any questions regarding these Terms & Conditions, please contact:
Email: azza@zarabijewelry.com
Website: www.zarabijewelry.com
